Insurance Agents Required to Communicate

Insurance agents and brokers need to communicate effectively with their clients in order to avoid professional liability (E&O) claims. Another article in American Agent & Broker (see here) refers to a case in South Dakota which turned on this point. In this case, an important question of fact was whether the agent had communicated to the client that the requested coverage was not provided. Most insurance agent and broker professionals know that documentation is critical in avoiding insurance agent and...