A new survey of independent insurance agents by Channel Harvest places quality claims service as the most important factor (see here): The survey ? "How Independent Agents View Carriers: The Super-Regionals" ? polled nearly 1,100 agents in all 50 states, and asked 100 questions about various aspects of their relationships with the carriers they represent, and ranked those responses in 24 categories. Claims services topped the list of qualities agents look for, just as it did in last year's survey...
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