Dale says market conduct survey of State Farm Katrina handling may be done before he leaves office

Outgoing Mississippi Insurance Commissioner George Dale says he hopes to complete a market conduct survey of State Farm before his term is up. A market conduct survey, in case you've not seen one, looks like this, and is basically an audit of claims files or other pertinent document pursuant to a state insurance department's regulatory powers. Sometimes the market conduct survey is broad and examines a company's performance in total, sometimes the survey is narrow and confined to certain kinds of claims. Market conduct surveys are typically reports by exception -- in other words, they deliniate the state's standard and then find exceptions to it, if any.Here's a story in the Sun Herald on Mississippi's year-long market conduct survey of State Farm. What will it show? Dale indicat